Return Policy

30 Day Guarantee: Return any item for any reason within 30 days for a refund.

Note: Customers will be responsible for shipping charges on canceled orders. A restocking fee will also be included.

Contact K&A: Call 1-407-350-3929 for Return Authorization Number and further instructions.

  • Write the Return Authorization Number/Order Number on the outside of the package.
  • Send the item back to the K&A Janitorial Facility; 1949 Kimlyn Circle Kissimmee FL 34758

If K&A or the manufacturer is at fault, K&A will send you a UPS ARS label to return the product free of charge. Call K&A Customer Service at 1-407-350-3929 for the return label and for help obtaining a replacement item. Otherwise the customer will be responsible for shipping charges.